Established in 2004, we are an independent agency offering a wide range of property services. Our local base is the Royal Arsenal development where we have in-depth expertise of the local property market and surrounding areas; Woolwich, Greenwich, Plumstead, Deptford and Blackheath.
Dedicated Customer Care
It’s easy to feel that many agents don’t care, but we most definitely do! We take pride in offering the best service possible and frequently do the little extras that often make a big difference. We are experienced, knowledgeable, resourceful, hard working and dedicated. We understand that your property is a very important asset that needs direct attention and careful management.
We are large enough to offer a completely professional service and small enough for you to be able to speak to the person you want to speak to from the Office Manager to the Director. We try to make our service as personal as possible, we know all our landlords, sellers, buyers and tenants by name and most of our business is repeat business or referrals.
- Property Management
- Residential Sales
Julia Stone is Company Director. Julia has been involved in buying, letting and selling her own properties since the 90s before starting LSP. After experiencing the poor service offered by many agents and their lack of care and attention to detail Julia left her City career to start up her own company. She started small and has grown the business organically over the past few years by providing the type of service our landlords and sellers want to receive. She has done this through selecting dedicated, like minded individuals to fulfil the service requirements of London Stone Properties' ever growing client base and trying never to compromise on the quality of work that she or her team offer.
Julia used to head up the Lettings Side and support the Sales. She can and does continue to help out with both sides of the business and is very knowledgeable on all aspects, including the legal issues, of both areas of the business. This allows us to add immediate, effective strength into the negotiating team whenever demand for viewings is higher than the norm.
Julia's extensive knowledge of Housing and Tenancy Acts is also incredibly useful whenever a landlord (or tenant) wants guidance on how to move forward through any situation, easy or delicate!
Julia's role is to take the business forward, to try ensure the smooth running of everyday operations so all our clients recieve the high level of service they deserve and to constantly improve London Stone's offering in the Lettings and Estate Agency market.
If you need any help from her personally or have any improvements to suggest please feel free to email/contact her directly. Julia@londonstoneproperties.com
Head of Lettings
Hannah Byrne - Joined us early in 2012 to strenghten our Lettings division. Hannah has over 5 years experience and comes from a lettings background in the Kent area. In her first role, Hannah progressed from a Trainee position to Senior Negotiator through hard work and a natural ability to work well with both landlords and tenants. She was then 'Head Hunted' by another agent to start a new lettings venture which resulted in opening a second branch within a year and a half.
Hannah has a professional attitude and a very polite manner towards both landlords and tenants. She has quickly got to know the site and shares the London Stone attitude that if we would not be comfortable putting a particular tenant into a flat we own personally, we are not comfortable putting them into one of our clients' flats.
Senior Lettings Negotiator
Jeni Newton joined us in May 2011. She gained her first experience in Estate Agency work in Lincolnshire where she worked for 2.5 years whilst taking her NVQ levels 2 and 3 in Business admin and Customer Services. Since then she has gained invaluable sales experience in 2 further roles before returning to her first love: Lettings.
We are delighted to have Jeni back on board after the birth of her son earlier this year, she's diligent, hard working, friendly and constantly looking to learn and improve. firstname.lastname@example.org
Junior Lettings Negotiator
Toni Maybank joined us in Jan 2016 to help us cope with our growing demand. She made an immeidate impact as we let 45 properties in 4 weeks just after christmas 2015. Toni has no previous experience of Lettings so we are teaching her the London Stone method of excellent customer care and extreme attention to detail.
Toni is bubbly, friendly and very helpful, we are delighted to have her in the team. Toni@londonstoneproperties.com
Head of Sales
Mark Welberry.- Mark joined us in September 2011 bringing with him many years experience (over 20) in the Estate Agency Industry for both large corporate and independant agencies.
Mark has a calm manner, an eye for detail, an understanding of what a client is looking for and a great ability to keep in contact with both the seller and buyer until he is able to bring the seller a good offer which he then progresses through to completion.
London Stone Properties currently sell more properties on Royal Arsenal than any other agent, we may even sell more than all the other agents put together, but there are so many ways in which any business can move forward. Mark has been recruited to take our Sales Business, both in and outside of Royal Arsenal to another level. email@example.com
Senior Sales Negotiator
Jimmy Loi - As a result of the successful growth of the sales department, Jimmy joined the team in April 2014. He started his property career as a New Homes Advisor in 2006, moving on to residential re-sell properties in and around London. He has over 8 years of Estate Agency experience, winning prestigious awards within the agencies he has worked at.
Jimmy has got to grips with the properties here at Royal Arsenal and has successfully completed on 25 sales so far in 2015. firstname.lastname@example.org
Head of Property Management
Andy Petch joined us in Jan 2015 . Prior to joining London Stone Andy worked in financial services in the City of London. For the last 10 years Andy held various Senior Management positions in Operations at Legal & General Investment Management. Andy ran large teams focused on finding solutions for Client requirements, managing the take on of new business and mitigating the risk inherent in those activities.
Andy has lived on the Royal Arsenal for the past 10 years and apart from giving an honest insight into life on site he has brought great organisational skills and good property management knowledge to the role. Andy@londonstoneproperties.com
Richard Bromley - Joined us in January 2015. He has held a number of management roles in a career that started in publishing and progressed through media services finally running his own business for over ten years. A change of a tack led him to spending two years helping a secure cycle storage to develop into a strong and successful business before moving up into join our property management team.
Wendy Akast joined us December 2015. Wendy came to us with over 20 years Property Management experience. At lot of this time was spent in Knightsbridge and The City where she worked for Farleys and Allsops. She brings a huge wealth of knowlegde to LSP. Interestingly, having worked around London she has returned to her roots having been born and brought up in South East London. We are delighted to have her.
Titia Wootton joined London Stone Properties in Nov 2007 with over 20 years office management and administration experience. She moved into Property Management with us many years ago and as you can imgaine after so long at LSP she really knows the compnay and it's clients inside out. Her expertise in ensuring that all Tenancy Agreements, Sublets, Keys, Inventories, Standing Orders, Checkouts, Deposit registrations, Referencing, Gas safety Certificates, Energy Performance Certificates, Utilities, etc etc are correctly completed is invaluable.
Head of Accounts
Penny Davis runs all things financial. Having joined in April 04 she is the longest serving member of staff at London Stone. Penny has seen the growth of the company from a handful of landlords to a client list that now runs into the hundreds. Over this time she has helped us implement new Accounting and Property Management software. This has allowed the business capabilities to grow with our client base, ensuring that our landlords and sellers continue to receive monies in an accurate and timely manner.
Fiona Davey joined us in Jan 2016. As the company has grown, so has the need for a full time book keeepr to ensure our landlords are paid as quickly as possible once the rent has been recieved or the tenants have moved in. She's respobsile for landlord statements and payments, contractor payments, rent chasing, tenant or landlord queries, bank reconciliations and deposit returns etc. It is now a full time, 5 day a week role.
Fiona is also a local lady and she joined us with over 30 years experience in book keeping and accounts.
London Stone has always been committed to having a competent, qualified team of professionals to match the demands of the business. As we continue to grow organically we shall increase staffing numbers so the level of service we provide never declines in quality.
Our Team has over 50 years Combined Experience of South East London.